Updated: January 2026

Winmy Privacy Policy – Protection of Your Personal Data

Winmy takes every aspect of our members' personal data protection seriously. This Privacy Policy transparently explains how your information is collected, used, stored, and protected throughout your use of the winmy platform.

256-bit SSL No Data Sales Full Player Control PDPA Compliance

Winmy's Privacy Commitment to You

Six core principles underpinning personal data protection on the winmy platform.

Multi-Layer Data Encryption

All your personal data and financial information is protected by industry-standard 256-bit SSL encryption. Every connection to the winmy platform is end-to-end encrypted to ensure no third party can intercept your information.

No Sale of Personal Data

Winmy has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial gain. Your information belongs entirely to you.

Full Control in Your Hands

Every winmy member has the full right to access, update, amend or request the deletion of their personal data at any time. The request process is straightforward and can be done directly through your account settings.

Secure Data Storage

Member data is stored in certified data centres equipped with multi-layered physical and digital access controls, automated backup systems, and 24-hour security monitoring to prevent any unauthorised access.

Legal Compliance

Winmy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and relevant international data protection standards. We continuously update our data management practices in line with legislative changes.

Immediate Breach Notification

In the event of any security incident involving member data, winmy is committed to notifying affected members within the timeframe required by law and taking immediate remedial action.

Effective Date: 1 January 2026

1. Introduction

Welcome to the winmy Privacy Policy page. This policy explains how we, winmy, manage the personal information you provide to us when registering, using the platform or interacting with any of the services we offer at https://winmy.biz.

By registering and using the winmy platform, you confirm that you have read, understood, and accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the winmy platform and contact us to close your account.

Winmy operates with a strong sense of responsibility toward our members' privacy. Every decision regarding data collection and use is made with the interests and safety of our users in mind — the majority of whom are players from Malaysia.

This Privacy Policy applies to all users of the winmy platform, including website visitors, registered members, and anyone who interacts with winmy services through any device or channel.

2. Data Collected

Winmy collects several categories of personal data for specific and legitimate purposes. We only collect data that is strictly necessary to provide our services to you.

Data you provide directly:

  • Full name as stated on your official identification document.
  • Date of birth for age limit verification.
  • Active email address for account communications.
  • Mobile phone number for two-factor authentication and notifications.
  • Bank account or e-wallet details for processing deposits and withdrawals.
  • Identity verification documents (KYC) such as MyKad, passport, or driving licence when required.

Data collected automatically:

IP Address
Device Type
Web Browser
General Location
Activity Log
Game Data
Connection Data
Cookie Data
winmy does not directly collect credit card numbers. All payment transactions are processed through third-party payment gateways that maintain their own PCI-DSS security standards.

3. How Data Is Used

The personal data we collect is used solely for legitimate purposes directly related to the provision of winmy services. The following are the primary purposes for which your data is used:

  • Account management: To create, verify and maintain your member account on the winmy platform.
  • Transaction processing: To accurately and securely process deposits, withdrawals and all financial transactions.
  • Identity verification (KYC): To verify that you meet the age requirement and to prevent identity fraud or money laundering.
  • Platform security: To detect and prevent fraudulent activity, multi-account usage and any security threats.
  • Service communications: To send important notifications related to your account, transactions, promotions and platform updates.
  • Product improvement: To analyse usage patterns and improve overall game quality and user experience.
  • Legal compliance: To fulfill reporting and compliance obligations to the relevant authorities when required.
  • Customer support: To help resolve your issues, complaints and inquiries more efficiently.
winmy does not use your personal data to make decisions based solely on automated processing that could negatively affect your rights as a user.

4. Data Sharing

Winmy does not sell, rent, or disclose members' personal data to third parties for commercial purposes. However, in certain limited situations, winmy may share your personal data with the following parties:

  • Third-party service providers: Companies that help us operate the platform, including game software providers, payment gateways and cloud services. All such providers are bound by strict data protection agreements.
  • Regulatory authorities: Where required by Malaysian law or the directive of a relevant regulatory authority, winmy will disclose the necessary information.
  • Fraud prevention agency: Minimum required information may be shared with relevant agencies to prevent financial fraud and protect the interests of all members.
  • Professional advisors: Lawyers, accountants or auditors bound by their professional confidentiality obligations.
In every instance of data sharing, winmy ensures that only the minimum necessary data is shared, and recipients are bound by appropriate data protection obligations.

5. Data Storage & Security

Winmy uses high-grade data storage infrastructure with multiple layers of security to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • All data is stored on secure servers with AES-256 encryption at rest and SSL/TLS encryption in transit.
  • Access to member personal data is restricted to winmy staff with a legitimate business need, applying the principle of least privilege.
  • Security monitoring systems operate 24 hours a day, 7 days a week to detect any suspicious activity or intrusion attempts.
  • Data backups are performed regularly and stored at geographically separate locations to ensure service continuity.
  • Independent security assessments and penetration testing are conducted periodically by certified third parties.

Your personal data will be retained for as long as your account remains active on the winmy platform. Following account closure, your data will be retained for the minimum period required by Malaysian law before being securely deleted.

While no security system is 100% foolproof, winmy continuously updates and improves our security measures in line with the latest cyber threats and industry best practices.

6. Cookies & Tracking Technologies

The winmy platform uses cookies and similar tracking technologies to enhance user experience, analyse website traffic and ensure the platform functions properly. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
  • Performance cookies: To collect information on how visitors use our website and help us improve platform performance.
  • Functionality cookies: To save your preferences such as language, display settings and login information for ease of use.
  • Analytics cookies: To help us understand aggregated and anonymised usage patterns for product improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some winmy platform features.

7. Your Rights

As a winmy member, you are entitled to rights protected under Malaysia's Personal Data Protection Act 2010 (PDPA). winmy fully respects these rights and makes it easy for you to exercise them.

Your Rights Description How to Execute
Right of Access To request a copy of the personal data we hold about you. Email the winmy support team
Right to Rectification To correct inaccurate or outdated personal data. Via your account profile settings
Right to Erasure To request the deletion of personal data under certain circumstances. Contact customer support
Right to Restriction To request the restriction of your data processing under certain circumstances. Contact customer support
Right to Portability To receive your data in a structured, machine-readable format. Email the winmy support team
Right to Object To object to the processing of your data for direct marketing purposes. Unsubscribe via the link in the email
winmy will process any request related to your privacy rights within 30 business days from the date the request is received. No fees are charged for reasonable requests.

8. Children's Data

The winmy platform is exclusively for users aged 18 and above. winmy does not knowingly collect, process or store any personal data from individuals under the age of 18.

If we find that personal data of a minor has been collected without proper age verification, we will take immediate action to delete that data and close the associated account.

If you are a parent or guardian and believe your child has registered on the winmy platform without your consent, please contact our customer support team immediately for follow-up action.

9. Third-Party Links

The winmy platform may contain links to third-party websites or services such as game providers or payment partners. These links are provided for your convenience only.

Winmy is not responsible for the privacy practices or content of third-party websites. Each third-party website has its own privacy policy independent of winmy's control. We encourage you to read the privacy policy of every third-party website you visit.

Your participation in promotions or offers run jointly with third-party partners may require limited information sharing with the relevant parties. You will be notified before any data is shared in such contexts.

10. Policy Amendments

Winmy reserves the right to update or amend this Privacy Policy at any time in response to changes in legislation, business requirements, or improvements to our data protection practices.

  • Any significant changes will be communicated to members via email or in-platform notification at least 14 days before the changes take effect.
  • The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy in effect.
  • Your continued use of the winmy platform after any changes take effect will be considered acceptance of the updated terms.
  • Previous versions of the winmy Privacy Policy are available upon request through our customer support team.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns or wish to exercise your privacy rights regarding this Privacy Policy, please contact the winmy Data Protection Officer through the following channels:

  • Email: [email protected] (plain text display only)
  • General Support: [email protected] (text display only)
  • Live Chat: Available 24/7 via the chat icon on the winmy platform
  • Response time: Within 5 business days for privacy-related inquiries

For issues related to account security or transactions, please visit the page FAQ us or contact our customer support team, available to assist you 24 hours a day.

winmy is committed to addressing every privacy inquiry thoroughly and professionally. Your trust is our most valuable asset.

A Safe & Trusted Platform for Malaysian Players

Your privacy is fully protected at winmy. Enjoy a safe, transparent and exciting online gaming experience alongside over 500,000 active members from across Malaysia. Register for free today.

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